Explore the resources listed below or reach out to us for direct assistance.
How long will it take for my order to arrive?
Delivery time take 2-6 days while most of the packages get delivered within 3 days. Please kindly note that delivery time can be prolonged due to holiday seasons.
Can I track the status of my order?
You will receive package tracking information via email. Please be sure to check your spam folder if you don't see it in your inbox.
Additionally, please be aware that emails sent to @icloud.com addresses may occasionally be filtered as spam by their system. If you're using an @icloud.com email and haven't received our emails, we recommend using an alternative email address. If you've already used an @icloud.com address and are experiencing issues, please don't hesitate to contact our support team for assistance with tracking information.
Can I cancel or modify my order after it's been placed?
We understand that circumstances may change, and you may need to cancel or modify your order. To do so, please reach out to our customer support team as soon as possible.
We'll do our best to accommodate your request, but please note that once an order has been processed and shipped, we may not be able to make changes.
I have payment issues. How can I place my order?
If you are experiencing credit card payment issues, please try our payment method No. 2. Our team will send an easy-to-use payment link through WhatsApp or email. Alternatively, you can contact our support team as well.
Do you offer any discounts or promotions?
Yes, for latest discounts and promotions please visit our DISCOUNTS page.
I didn't find a product I need.
Please feel free to reach out to our support team if you have any product requests. We would be glad to take a look and will consider adding them.
Do you have a loyalty or rewards program for customers?
Yes, we do have Meamo Loyalty Program. You can earn Meamo Points (1 point = 1 USD) for various activities on our website like leaving reviews or placing your orders. To read more about our loyalty program visit our REWARDS page.
Which countries do you ship packages to?
Currently we are shipping orders to US, Canada and UK.